Quick Wins at a Glance
- Accelerated internal document handling by 3x
- Reduced approval time from 2-3 days to just 1-2 hours
- Eliminated signing delays caused by frequent international travel
- Simplified the signing experience for board members and leadership
- Removed administrative friction from high-priority approval workflows
About UBSCO
Established in 1993, Universal Business & Services Co. (UBSCO) is a key supplier of equipment and engineering support to Saudi Arabia's vital oil and gas industry. As a proactive and dynamic player in the energy and petrochemical sectors, UBSCO’s ability to operate with speed and precision is critical. Ensuring that high-stakes internal decisions are approved without delay is fundamental to its operational excellence and industry leadership.
The Challenge – Where It All Started
When your leadership team operates globally, getting a simple signature can become a major bottleneck. For UBSCO, this was a daily reality. Critical documents like board minutes, government submissions, and banking agreements required timely approvals from management members who were frequently traveling or based abroad.
The traditional process — printing, sending, waiting for a scan, and chasing follow-ups across different time zones — was creating significant friction. It could take 2 to 3 days to finalize a single document that needed to be actioned immediately. This slowed down core operations, created uncertainty, and made it nearly impossible to meet urgent deadlines. The team knew they needed a faster, more reliable way to manage approvals without asking busy executives to jump through hoops.
Finding the Right Fit
UBSCO began searching for a solution that would eliminate delays without disrupting their established workflows. Their priorities were clear:
- Remote Accessibility: A platform that was easy for traveling executives to use from anywhere.
- Drastic Speed Improvement: A way to cut down the multi-day turnaround time to mere hours.
- Simplicity for All Users: An intuitive experience for both the document creator and the senior-level signers.
- Reliable Support: A partner who understood their needs and could provide responsive service.
Signit as a preferred choice. As a Saudi-based platform built for performance and security, it offered the speed and simplicity UBSCO needed. Features designed to reduce manual effort, combined with a reputation for outstanding support, made it the perfect partner to solve their core challenge.
Getting Started with Signit – The Implementation Story
The transition to Signit was seamless and user-friendly from day one. The Signit team provided hands-on support and continuous follow-up, ensuring the platform was adopted smoothly without any operational disruption.
UBSCO’s team was impressed by how intuitive the platform was. Features were straightforward, and the process felt like a natural extension of their existing work — only faster and more efficient. The support from Signit’s team ensured every question was addressed, making the partnership feel collaborative and focused on success right from the start.
The onboarding process was exceptionally smooth and user-friendly. The Signit team provided hands-on support, addressed every concern, and offered continuous follow-up to ensure seamless adoption.
What Changed After Signit – Real Results & Benefits
The impact of implementing Signit was immediate and transformative. A process that once caused delays became a source of efficiency.
From Days to Hours
The most dramatic change was speed. Critical documents that used to take up to three days to get signed are now finalized and dispatched within 1 to 2 hours. This significant improvement eliminated operational slowdowns and empowered the team to act decisively on time-sensitive matters.
A Simplified Experience for Leadership
Signit’s efficiency-focused features were a game-changer. With Saved Signatures, board members no longer needed to draw their signature for every document. Using the Auto-Fill feature, they could apply their signature to all required fields with a single click — turning a tedious task into a quick, effortless action.
Less Work for the Administrator
For the document creator, features like auto-field placement across all pages significantly reduced the manual effort required to prepare agreements for multiple signers. This freed up valuable time and removed a significant point of friction from the workflow. What used to be a frustrating, repetitive task became streamlined and simple.
What’s Next in the Company’s Digital Journey
The success of Signit has made it an essential part of UBSCO’s operational workflow. The entire management team is pleased with the smooth and efficient system, whether they are in the office or traveling.
Looking ahead, UBSCO is eagerly anticipating the release of the Signit mobile app. They see it as another opportunity to further streamline approvals, especially for urgent, on-the-go situations where a laptop isn't readily available.
In Their Words
[Signit] has completely transformed the way we manage signatures across UBSCO. What used to take days is now done in hours — even when our board members are traveling. It’s efficient, reliable, and the support team is outstanding. We consider it an essential part of our operational workflow now.
— Firas Melhem, Secretary of the Board of Directors and Committees, UBSCO
Ready to Simplify Your Workflows?
Ready to simplify your agreements? See what Signit can do for your organization.
Visit signit.sa or reach out to our team.
