Customer information
- Customer: Mashariq Almasiah
- Industry / sector: Hospitality and guest services
Hero quote
"Signit contributed to organizing and developing the facility, as well as facilitating communication with the CEO during his busy or traveling times, especially when documents required his signature."
— Ashi Atif Soha, Secretary Executive
Problem
The contract signing process used to be time consuming, whether the signatures were handwritten or sent as PDF attachments via email.
Documents would often pass through several people, from a team member to a deputy, and even up to the board of directors, causing delays of several days before they were finally signed.
Paperwork piles up due to manual signatures, leading to time-consuming folder searches. This complicates finding important information and increases the risk of document loss, significantly impeding workflow and impacting overall management efficiency.
Solution
- Streamlining the contract signing process to reduce the time taken.
- Eliminating 70% of paper documents and contracts.
- The program has helped the Human Resources Department by facilitating the preparation and signing of 3,000 seasonal contracts within a short period.
- The presence and congestion of employees in the Human Resources Department for signing contracts and documents has decreased.
- Sending documents electronically has become simple and easy.
- Tracking the status of requests has become easier.
- It has reduced the effort required from Chairman of the Board of Directors, other Board members, and administrative departments to sign paper documents.
- Simplifying the signing process for documents that require two signed copies.
Key metric
70% of paper documents and contracts eliminated.
Company facts
Mashariq has more than 40 years of experience serving the guests of Al-Rahman from all parts of the world. The services include receiving and welcoming the guests of Al-Rahman upon their arrival, as well as providing suitable accommodation services. Mashariq aims to diversify its investment portfolio locally and internationally with sustainable projects that are closely aligned with the Kingdom's vision.
